Words of Wisdom

Youth is wasted on the young.

Saturday, 18 July 2009

What Happened Next.

Thank you for all your sympathetic comments regarding the Harry Potter debacle.

Here's the update:

After trying to flog the tickets to you people :-) and on facebook, I offered them to the kids at rehearsals yesterday. I had two 'nibbles' but nothing came of it so as I left school at 5pm I decided to go down to Marion, pick up the tickets and try and sell them on to someone in the queue. I had already bought the replacement tickets for the correct night (tonight: oh boy oh boy) so it was looking like it was going to be a reeeeeeeally expensive birthday present for the Small Boy!!!!

Down at Marion I queued in the 'collect tickets here' line and then, I became that person that you really hate when you are running late for a film and all you have to do is collect two tickets which you've already bought and paid for online and the person in front of you asks for a refund!

Yes, that was me. I figured since I was there I might as well explain about the whole 'thought I was booking Saturday and forgot to check before I pressed the button' thing. I showed them that I had rebooked the tickets for the next night and explained that I had spent sometime on the phone during the day trying to get through to someone to talk about the error but had been unable to get an answer. Surprisingly, incredibly, they made a quick call and agreed to give me a refund!!!!!!!!

Of course, that's where it got messy and everyone behind me was wishing they had joined a different queue. For some reason they couldn't find one of my bookings and then they told me I'd actually booked two tickets for Gold Class (what???? I'm dumb but I'm not that dumb...they don't let kids in to Gold Class) and then I had to wait to one side while they found the manager and then I saw 2 of the BA's friends in the queue and they were with boys........

Talk about stressful. I actually tried to hide from the BA's friends but they spotted me and called out to me across the queue, wondering when she was coming back from Sydney. Then I realised that one of the boys was a lad from their class at school and the other, although I didn't know him, was cheerful, polite, articulate and charming. Hmph. As if that was going to win me over.

Result? I GOT THE REFUND!!!!!!!!!! I had to forgo the $4.00 booking fee but did I look worried about that???? :-D

So all's well that ends well. We're off to see Harry tonight with both kids and Himself!(I had to do some fast talking along the 'guilt guilt, Small Boy's birthday, guilt guilt, nice family outing, guilt guilt etc) but he eventually agreed to leave his work station and come with us :-D

Only two days of holidays left but the good news is that we start the term with a two day conference so NO KIDS and I still have 'til Thursday to mark those pesky exams. Today I pick up the BA from the airport, visit our dear friend Nellie, take BA to netball and then home for a few quick loads of washing before HARRY POTTER!

Life's pretty good really.


Laine Moore said...

yay!! sounds like it has all worked out! A triumph for Australian customer service. :) now... if only I can convince my hubs that I need to see Harry Potter tonight haha. We saw Bruno on Thursday with a friend.... and that didn't really hit the "movie going" spot for me.

Sinead said...

We are going to see Harry Potter as well tonight at Marion!

8pm session.

Hope you enjoy it.

Andi said...

I am so happy that you were able to get a refund. Hope the movie is fantastic, and that SB has a really great birthday!
Himself sounds a little like my husband in that I have to do loads of talking and guilt guilt to "encourage" him to attend certain outings. An example- we (the daughter and I, my parents, my aunt, my favorite cousin and my brother's family) are leaving to go to the beach today. Is the husband going? No! He'd much rather stay home. While I do understand his reasons, I would love for him to come. He does humor me once in awhile though. And really he is not fond of the beach. I think he will rather enjoy a week of solitude and a quiet house! Oh well...
Hope Himself ends up having a great time as well. :)
Happy birthday, SB!

carrie said...

Woo Hoo! Sometimes the start just align.

I hope SB has a great birthday - and did you all love HP? We saw it last night and I think it was probably the best one yet. There are always a few things that bother me, but the books are just too packed to include everything, that is one of the biggest problems, I think.

Elisa said...

Oh - Carrie stole my line about the starts aligning! :)

Glad it all worked out and cannot wait to hear what you thought of the movie! I thought it was great. Loved the humor. Loved that the characters/actors really seem to enjoy each other. And it sets the stage for the big finale!

Maggie said...

I'm glad to hear that it all worked out! I haven't seen Harry Potter yet....I guess I had better get on that soon, or I will be the last person on the planet to see it!

A Free Man said...

I think I was behind you in the candy queue on Saturday.

Great film, though, eh?

Jill/Twipply Skwood said...

Yay! That was lucky! I went with Older Gal last week. She didn't want to wait for the kids to get back from camp & said she'd go see it again when they got back, because I don't see movies twice.